RETURN POLICY

Last updated November 22, 2019 
 


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at info@rebeccalangebaek.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

rebecca langebaek
Attn: Returns
RMA #
21 WELL WALK  
LONDON, NW3 1BY  
 
Return shipping charges will be paid or reimbursed by us. 

REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed. 
 
EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
        

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
info@rebeccalangebaek.com